Function of Management: In 1937 L. Gulic and L. Urwick in “papers on the Science of administration” listed seven functions of management. They coined the acronym POSDCORB for the same. This stands for Planning, Organizing, Staffing, Directing, COordinating, Reporting and Budgeting.
a) Planning: Plan is
regarded as a “projected course of action”. According to Koontz and O’Donnell,
planning is deciding in advance what to do and how to do it, when to do it and
who is to do it. It involves developing objectives, strategies, policies,
procedures, programmes, etc.
b) Organizing: Organizing
means establishing of a formal structure of authority, which is well defined
and co-ordinated towards the attainment of specific objectives. At this stage
the objectives are set, methods are formulated, process of implementation are
fixed, papers are ready, decision for doing the job is taken and all necessary
steps are taken to perform the job.
c) Staffing: Staffing
refers to the human resources already existing in the organization and the new
recruitment. The manager should assess the existing man-hour and capabilities
of the existing persons employed. If required their duties may be reorganized
for yielding better service. They should have in service training and
continuing education to improve the capabilities and expertise. The right
person should be in the right place with the right job. When required new
person should be recruited having desired academic background and adequate
training with proper aptitude and motivation. Further for getting the best
result the working environment should be congenial.
d) Directing: Directing is
defined as the continuous task of taking decisions and incorporating them in
specific and general order and serving these orders. That’s why directing
involves overall administrative control. It is the administrative command over
the affairs. In this sense directing is taking the leadership over all the
maters as a whole for the present as well as for the future. Directing not only
means just to issue the order but also to motivate the staff to get the best
result.
e) Coordinating:
Coordinating in an organization is balancing and interrelating of the various
parts of organization and keeping together all the staff for getting the best
result with the minimum resources at hand. In any organization the division of
work is distributed and at every stage a person is responsible to somebody for
his performance and jobs to be done by him. The staffs are generally
responsible to their immediate superior. There are various work units, sections
and divisions for respective responsibilities but for proper coordination all
these individual units must be interrelated and works should be done in a chain
system, one after another.
f) Reporting: Reporting is
the way to keep the authorities and the concerned public informed about the
performance, achievements and shortfall of the organizations. It is a means of
keeping informed to whom executive is responsible as to what is going on, which
thus include keeping himself and his subordinates informed through records,
research and inspection. Reporting is the preparation of factual data of the
work done in a unit or section. These unit or section reports are amalgamated
to prepare the full report of the working of the institution for a given
period. The report is then transmitted to the top administrative body. The
report contains the work done in various units, any progress made, constraints
felt and the suggestion to overcome these, any backlog in the work and the
reasons thereof, actual work done with statistical figure and the like.
g) Budgeting: Budgeting is
defined as “an estimated often itemized or expected income and expense or
operating results for a given period in the future. Budgeting is the
preparation of financial estimate for the next financial year, anticipate
allotment for the present financial year and showing the actual expenditure
incurred in the previous financial year. It involves receipts and expenditure
as well as accounting, financial control and financial planning.
In addition to
the above mentioned functions the following two functions are considered
essential for an efficient management.
h) Control: The chief of
any institution has to control effectively his subordinates. He has to inspect
their work personally. He has to keep an eye upon the methods of performing
specific jobs assigned to individual workers, the end products and overall cost
of productions / services. He has to ensure best quality and maximum quantity
of work from his worker.
i) Motivation: The aim of
an organization cannot be achieved unless its workers perform their jobs
willingly and conscientiously. So to do the same the worker must be motivated
by providing congenial service conditions and environments. An individual can
be motivated by two kinds of needs – Basic needs and those that is socially
determined and that both of these must be satisfied to allow emotional
maturity. The motivation of personnel through promotion, recognition and
incentives create proper environment for employees to put in their best effort.
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